Webmaster - Ziff-Davis Support Publishing
February 1997 to March 1998
Business-unit webmaster for a vendor of custom-packaged technical support content. (ZD Support Publishing was a business unit of Ziff-Davis's ZD Education division. The business unit was sold to Microhouse International in March 1998.) (Hourly contractor.)
Maintained Ziff-Davis Support Publishing's marketing website, including traffic analysis, site promotion, search engine registration and follow up, and coordination of administration functions with ISP.
Worked closely with Marketing Manager and graphic designers to develop and implement new site designs.
Developed new sub-sites in support of marketing and sales initiatives, including marketing copy, page layout and interaction design.
Participated in production and development of browser-based knowledgebase products at Ziff-Davis Support Publishing, and in deployment of Support On Site products for web-based delivery. (The products were sold to Microhouse International, along with the business unit, in March 1998.)
Implemented new technical support area for Support On Site products.
Served concurrently as interim webmaster for Logical Operations / Ziff-Davis Education during Spring 1997.
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