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Software Instructor / Instructional Developer - University of Rochester Computing Center

February 1992 to June 1993

Trained members of the University of Rochester community in office productivity software, developing or participating in team development of new courseware as needed.

Developed two modules in a new 12-part, modular WordPerfect course, which successfully increased course enrollment and revenue. Also anchored the modular course series as the instructor in a weekly "study section."
Developed and taught class in DOS hard-disk management.
Regularly taught classes in DOS and WordPerfect 5.1.
Resume Category: 
Experience [1]
Industry: 
Higher Education [2]
Training [3]
Technical Support [4]
Technical Writing [5]

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[4] http://ericscoles.com/category/industries/technical-support
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